Lowell Jewelry & Loan was established in 1993 to service Lowell, Merrimack Valley communities and Southern New Hampshire. New ownership occurred in 2006 which precipitated a move into our present location in historic downtown at 24 Merrimack St. Our president/CEO, Christopher McCarthy created an entirely new and upscale presentation to the store. Sophisticated design, integrated security, inventory management and tracking systems were put in place. When visiting our store you’ll find bright, sophisticated lighting and modern merchandising programs to rival the major discount stores. Our employees are trained in the latest customer service skills and are constantly monitoring and being updated on the latest technology and product advances.
Our staff has grown substantially over the years as we have more than quadrupled our customer base. We now are performing jewelry repairs and sizing utilizing our GIA-certified jeweler. We also have the ability to help you design new jewlery. We expanded our IT staff which allows us to completely wipe clean all of our laptops and game systems of viruses and malware. For the safety of the buyer and the seller all previous customer files and information are completely purged. Making these pre-owned items a great value to own.
Lowell Jewelry & Loan's business structure can be broken down into three categories:
Money Lending - we provide instant cash on collateralized property. Which means we pledge to hold your item for the duration of the contract (120 days)and then return it back to you upon payment of the original loan amount plus interest and fees. No hassels, background checks or credit reports. Over 80% of our customers return and redeem their items. Mo matter what the circumstances, if you are unable to return and pick up your item, it will be forfeited and then re-sold. There will be absolutely zero damage to your credit score and we will even welcome you back to do business with us again. Hassle-free lending....imagine that! Our company is regulated by several local, state and federal laws. In compliance with Massachusetts General Laws the loan duration is 120 days. Interest and fees on the loan amount to 10% per month. So, if the loan was continually renewed for a year this would be defined as an Annual Percentage Rate (APR) of 120%. As an example, if you borrowed 100 dollars, your interest and fees amount to $10 per month.
Buying - this has two sub-categories, precious metals and general merchandise. There are many reasons why our customers come to us to sell their items. They don't have the time or patience to wait for the item to sell. They may be moving or don't want to research and haggle on price. Many don't want to meet with strangers to perform a cash tranaction. Under precious metals, we are a huge gold buying business. This includes scrap, dented and broken gold. We also buy silver, platinum, diamonds and flatware. We also buy coins and commemorative medals. Under general merchandise we will purchase your electronics, video game systems, tools, and musical instruments. Naturally, we won't purchase chipped, cracked or broken items.
Retail Sales - with the items that we purchase and those not redeemed, we now make those available for re-sale to the public. This provides a tremendous oppurtunity for our customers to purchase pre-owned items at a significantly reduced price. By only buying quality products, we are left with selling only quality products. How great is that? Pre-owned items are a great value. We perform a complete operational verification prior to the items going out onto the sales floor. We typically price our products below what you can purchase it on eBay or 50% of retail.
Come in today and let us solve your problems. We are conveniently open 7 days of the week. We are a one-stop shopping superstore. You can also visit and purchase online at our eBay store and soon on our website.
We have had tens of thousands of customers over the years and are constantly searching for ways to improve. We welcome your feedback. Any business is only as good as the service it provides its customers. We have included below some of the feedback that we have received.
"5-Star, Just a amazing experience last time the staff very knowledgeable they have very good selection of actually everything. Tools, Electronics, Games System, Very clean store the customer service is fantastic. Thanks and keep it up."
"This was the first time I have ever been in a pawn shop......sooooo I didn't know what to expect. The guys there were really friendly. They dealt with my tears as I was selling some emotional items. I believe I got fair market price and will do business with them again. I actually saw some things I want to buy!!"
"Today i had the most unbelievable experience.i needed a little extra money for last bit of Christmas shopping and gas, i went to lowell jewelry and loan and they not only gave me enough for Christmas, i was able to buy extra stuff for people i normally don't have enough to buy for. They were very friendly and curtious. They explain how the loan process worked and even gave me a great idea of how to pay back the loan. THANK YOU LOWELL JEWELRY AND LOAN."
"I have been going to lowell Jewelry and loan for about two years now. There service is excellent and the employees are very nice. I would recommend anyone to go there..."
"I have been doing business with this place for years and have never been disappointed. I am sure the business is thriving because of how I feel about the company. The best around clearly."
"Extremely helpful. Made sure I got the money I needed and were very professional. Very kind, very knowledgeable"
"I have been going to this place since Chris took it over on east Merrimack st the place downtown is amazing the staff is nice and I like the fact that at times I need a loan and they are there to help out always more than fair plus there are many items for sale we all get stuck once in awhile and I'm glad that this place has been there for me when needed it is worth a visit if you have not been there."
"Lowell jewelry and pawn a great place to get amazing deals on jewelry,televisions,electronics,coins, fine art & all kinds of unique items. It has a very friendly staff and the owner (Chris) is very involved and always available . I visit at least twice a week and always leave with something unique ,always new items to check out . Their lending and pawn is bar none the fairest and highest paying around and they understand how uncomfortable it can be to have to pawn or sell and treat EVERY client with the highest respect! I cant say enough about the place , its just an amazing experience every time ,there are things in there you just cant find anywhere else and LOTS of one of a kind items ....... Lowell jewelry and pawn is Lowell's own "HARDCORE PAWN" and "PAWN STARS" all rolled up in one !!! Thank you chris and the rest of the gang for all you do ...."
"Done business with them and always found them to be professional and above board!"
"This ppl are the best!"
"I was really in a tight spot where I needed extra money for groceries. I don't have a bank account and my credit isn't good enough that I could go to any bank and get a small loan immediately. Instead, I came to LJL. Within 30 minutes, I was able to go to the grocery store and buy my family groceries for the rest of the month. I really appreciate doing business with Lowell Jewelry & Loan."